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CAREER OBJECTIVE
To work in the software services, finance, Internet, or data processing industries as an engineer or manager.
QUALIFICATION SUMMARY
Experienced system analyst, project manager, software developer, recently graduated MBA student, with a solid theoretical understanding of business management practices, and financial concepts. Seven years of small business administration and project management experience. Experience maintaining and troubleshooting online financial systems. Hands on experience with local area and Internet Service Provider network maintenance. Experience developing sales lead generation and lead data management systems, launching of online publications, and development of multi-user database driven web applications.
EDUCATION AND HONORS
MBA in Finance, Spring 2008, San Francisco State University
BS in Business Administration with General Management emphasis, Spring 2006, CSU Sacramento
Dean’s Honor Roll, College of Business Administration, Fall 2005 and Spring 2006, CSU Sacramento
Chevron Scholarship, 2005, CSU Sacramento
Scholarship with Honors, Spring 2004, Long Beach City College
Greater Harbor Area Employment Services Scholarship, 2004, Long Beach City College
Microsoft Certified Professional + Internet, 1998, Prometric (Sylvan Learning Center)
Microsoft Certified Professional, 1997, Prometric (Sylvan Learning Center)
High School Diploma, 1995, Quartz Hill High School
Outstanding Academic Achievement Award for PASCAL, Quartz Hill High School, 1994
Outstanding Academic Achievement Award for ESL2, Quartz Hill High School, 1994
Intelliswift (Intuit, Digital Insight, NCR), Westlake Village, California – 2012 - 2014
Technical Engineer
Responsibilities: Production systems technical support liaison between customer service and various QA, engineering, and support teams at an online banking ASP (Application Service Provider). The organization licenses internet banking solutions nationwide to a sizable clientele of regional banks and credit unions, and provides back end interfacing and network connectivity to core systems, using a high availability network, redundant data facilities, and proprietary software that are able to connect to about two dozen types of the better known financial institution host systems. The main part of the work is about processing incidents through chat (solve on contact) and through queues of various service level agreements (SLA's, ex. 5-day, 2-day, critical 2-4hr.)
Daily activities
Future Media Venture Group, Inc., North Hollywood, California – 2010 - 2012
Partner/Consultant
Zuma Beach Entertainment, Inc., Burbank, California – 2009 - 2010
Media Project Manager
Morgan Stanley (MSCI Barra), Berkeley, California – Summer of 2007
Paid Intern in the Data Content Services Department
Infomedium, Inc., Marina Del Rey, California – 1999 - 2002
Owner and General Manager
Unlimited Fiber Output, Inc., Los Angeles, California – 1997 - 1999
Director of IT
CurtCo Media Group LLC, Malibu, California – 1995 - 1997
Internet Specialist
SPECIALIZED SKILLS
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